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Contact us

Need to get in contact with someone? Here are some useful contact details

Reception (London Office)
  • London Office contact details

    Address
    5 Howick Place
    London
    SW1P 1WG

    Telephone
    +44 (0) 20 7811 5200

    E-mail
    ReceptionLDN@orsted.com

East Coast Hub (Grimsby)
Customers Service

Please contact our Customer Service team if you have previously been an Orsted customer.

  • Customer services

    Email us: KeyAccountServices@orsted.com
  • How to make a complaint
    The following guidelines are in place to make sure complaints are handled quickly and efficiently.

    Read more
  • How to report a gas emergency

    What should I do if I smell  gas or suspect a leak?

    If you smell gas, call the National Gas Emergency Service immediately on 0800 111 999.